Support for Students During COVID-19 Lockdown

Updated: Aug 18, 2020

Auckland region moved to Alert Level 3 at 12 noon on Wednesday 12 August 2020. (The Auckland region is everything in the Auckland Council boundary — from Wellsford in the north to Pukekohe in the south. ) Following the government's announcement of moving to Alert Level 3, Business College will stay closed for the above period, all students will continue their classes online.

The government is expected to make another announcement on Friday this week regarding its further lockdown plan. Students should wait for updates on our class arrangement based on the government's announcement on Friday by emails, WeChat and website announcement.

In the meantime, we suggest all our students follow the government guideline on Level 3 Alert and stay at home as much as possible. Information and updates regarding COVID-19 and alert levels can be found on the government's official COVID-19 website:

Student Support Contact Details During Lockdown:


Additional Guidelines from the Ministry of Education

What Alert Level 3 means for students

  • Stay home. Where students can access their courses online, they will continue to do so. For those students where delivery online is not possible some facilities may open (e.g. for research, post-graduate teaching, lab/workshops, or noho-based delivery).

  • Students in hostels, halls of residence or self-contained flats will remain open and Ministry of Health guidelines on hygiene and social distancing will remain.

  • Students are encouraged to wear masks or face coverings when out and about.

  • Student services, such as counselling and health services should continue to operate, with consultations delivered online or over the phone, where possible. Other supports available are:

  • GP or local community health centre

  • Youthline 0800 376 633

  • Need To Talk by calling or texting 1737

  • In an emergency always call 111

  • Student financial support can be provided through the student hardship fund, to support learners facing financial hardship. In addition:

  • Student support package remains available. Claims can be made via their MyStudyLink account. They should receive the payment into their nominated bank account within 24 - 72 hours of the claim being received.

  • Answers to questions about Student Allowance and Living Cost payments can be found on StudyLink’s website

  • Students can attend a class or lab or workshop with a group of other students (of up to 10 students and staff), but not then move on to multiple other classes with different groups.

  • Any class, workshop, laboratory etc., that opens, must be limited to 10 people or less. Each such group is considered a ‘bubble’ and should not interact with any other student/staff bubbles of 10.

Things change quickly so stay up to date by following the links below:

For health advice, please refer to the Ministry of Health’s website.

For Cross-agency information about COVID-19 (novel coronavirus), including health advice and travel restrictions visit the All-of-Government website

To keep updated on travel restrictions and visa information visit

For additional advice for tertiary providers/whare wānanga visit the Ministry of Education website